The InfoNet program, which supports the Government’s Pentagon Wide Communication Initiative, is vital to the Pentagon’s Computerized Emergency Notification System (CENS).  Put in place after 9/11, CENS allows for the immediate dissemination of emergency information to all personnel and without the usual points of failure that exist in most emergency messaging systems. 

The initial installation of CENS had limited distribution capabilities— only delivering information directly to one’s desktop or hand held device.  This solution proved to be inefficient because at any time, 20% or more of the building’s occupants were away from their desktop computers. Therefore, they never received the emergency notification, and consequently, were put at risk.

The InfoNet system has additional uses outside of emergency messaging services. It can also serve as an integrated solution to disseminate and display unclassified, non-sensitive information to the Pentagon public on a daily basis. In addition, the Infonet system is scalable to the National Capital Region (NCR).

CFPS provides the third phase of the Information Management Center (IMC). While the InfoNet display is the most visible component of the project, InfoNet encompasses much more.  Behind the scenes, the system’s design includes a comprehensive software and hardware solution that streamlines the distribution of information from content collection to message delivery. Then, the information gets distributed from a centralized IMC location to various media outputs throughout the Pentagon. 

CFPS maintains and manages the hardware and software of the IMC system, and provides Customer Relations Management support.
Provided hardware includes:

• LCD monitors
• Media players
• Message boards
• Output Media Devices
• Video displays

CFPS also provides application and database servers required to support the IMC system including a web-based proxy server to ensure secure communication of IMC requests transmitted via the web from outside agencies to the content management system.

The hardware and software components of the IMC meet the rigorous standards of the government’s Configuration Management (CM) process, which evaluates the security of the actual software.  CFPS configures the servers, computers, and media players to conform to DISA’s gold disk compliance standards.

The Washington Headquarters Services (WHS), Defense Facilities Directorate (DFD) in partnership with WHS, and the Information Management Directorate (ITMD), support the InfoNet program.